John DiJulius

When I`m not running the daily operations of my two businesses, I’m also a Keynote speaker, international customer experience consultant and best selling author of four books.

John Robert’s Spa, a chain of upscale Cleveland locations repeatedly named one of the top 20 salons in America.

And The DiJulius Group, a customer experience consulting firm that uses the X-Commandment methodology to providing a World-Class customer experience.

Through my expertise, I’ve had the privilege of working with world class companies like the Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, Pricewaterhouse Coopers, Cheesecake Factory, Bausch & Lomb, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A, Entrepreneurs Organization, YPO, Aveda, and many more!




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